School Specific Maintenance
For the past 5 years we have gained valuable experience working in the education sector. We can now offer services which are specific to schools in terms of software used. SIMS is widely used in both primary and secondary schools – we are able to assist in troubleshooting problems with client software, as well as performing the 3 times a year upgrades which are necessary to keep your SIMS up to date. SOLUS 3 is a program released by Capita to assist in updating client and server versions of SIMS after updates or critical patches – we can install and maintain SOLUS 3 for you as well. PR PC’s are also proficient in installing, configuring and administering packages such as AB Tutor for classroom monitoring, SAM Learning, Google Classroom, Show My Homework, Kerboodle and many others. Schoolcomms and Groupcall Messenger are another area of expertise. We are mobile DBS checked.
We can assist in Wi-fi coverage issues, upgrade and install of PC’s, printers, Network storage devices for PC backups and any other needs you may have to keep your home business or home PC running. We are also able to offer differnt options for family safety to keep your children safe online.
PR PC Support are able to assist your business or school with general day to day network or PC/Laptop issues. We can be on site and resolve issues as and when they arrive, or work from a prepared list of issues during non-office hours. These can also include Microsoft Windows Upgrades, installation or upgrade of software packages such as Microsoft Office or any other software your organisation uses. We can also usually upgrade or repair failed hard drives, broken screens on laptops or most other hardware issues. If your network needs expanding, PR PCs can help by specifying, sourcing and installing additional desktop PC’s, laptops or peripherals. This includes network or local printers, smartboards, CCTV cameras or any device you feel would improve your service and benefit your users. Anti-Virus is important to anyone’s network. We can assist in individual client installs or network wide server installs. We can also administer your Office 365 installs for you. If you have a new software package and aren’t comfortable installing it, let us know and we can help. Your server(s) are the heart of your network – without them, pretty much everything grinds to a halt. We offer a monitoring service to ensure your servers are running at all critical times. We can also install, configure and monitor backup software, helpdesk software and CCTV software. Active Directory is the thread that pulls a Windows network together – we can maintian your users and computers , group policy objects and any other packages reuqired to mainting your server and network integrity
Technical Support for Schools
PR PC support understand that many schools require a single point of contact for all of their ICT related issues, whether this be a SIMS support query or a hardware or technical glitch that needs some on-site assistance. My aim is to provide support for any technical and software problem that you may encounter.
PR PC support can offer advice and guidance on many programs currently used in schools… these include…
I have a background of working in the education sector and a friendly approach simply gets the job done, quickly, without the need to baffle our customers with technical jargon.
The ICT hardware and technical support service ranges from the supply and installation of new hardware and software to the routine maintenance of peripherals and network infrastructure implementations.
I am also able to offer regular technician visits to your school at a frequency that suits your requirements. The service is flexible and adaptable and is built around forming close relationships and partnerships with our custom
PR PC support recognise that many larger Schools benefit from their own in-house technical provision. However, SIMS specific technical skills are often not within the daily experience of school based technical staff. I am able to vary services offered from a full support service to occasional specialist assistance as and when required e.g. system rebuilds. Offering a single point of contact for both software and technical matters.
The hardware and technical support service ranges from the installation of the SIMS.net application suite to installing a single workstation and peripherals to complete network infrastructures.
I am full DBS checked with a mobile certificate, also full CV and references are available on request
Technical Support for Small Businesses
Small Businesses can often need IT support on an ad-hoc basis to install an new PC, upgrade and existing PC, source and install and configure software or other hardware peripherals. I can provide all this at a reasonable hourly rate with no need for re-occuring monthly outgoings or lengthy support contracts.
When your business grows, you may need assistance in moving your IT equipment to a larger office - we can help, and have a structured cabling and telecoms partner who can assist with any new networking or phone systems.
A full CV and references are available on request
Technical Support for Home Office & Home Users
We can help with extending wi-fi coverage in your home, getting rid of spyware or viruses from your PC or helping with ensuring your children are safe online. No job is to small so any issues you are having with your PC , be it just that it is slow , let us know and we can help you to have a better IT experience at home
About PR PC Support
PR PC Support do our best to provide our clients with the tools they need to perform their jobs to the best of their ability. We will look at problems and try to find the best and most cost effective solution to suit the needs of the client. Our Microsoft Certified engineers offer a comprehensive range of computing and IT Support services for our home user, education and small business users. When you depend on your IT environment to keep your business running, the smallest issues can have far reaching consequences which affect your business productivity. We will perform a health check prior to any work undertaken and recommend improvements in areas that could be vulnerable. We don't tie you into support contracts, all work can be done on an ad-hoc basis charged at an hourly rate. From Server setup and monitoring to installing and configuring software packages, we are sure to be able to help. PR PC's are also partnered with a specialist cabling and telecommunications company and qualified electricians, so can undertake complete jobs from cabling to getting your PC connected on your desktop. No job is too small, so drop us a mail or give us a call and see if we can help you out.
Microsoft Exchange Server 2007/2010/2013, Microsoft Windows Server 2003/2008/2012, Microsoft SQL Server 2012 & 2008 R2, Microsoft Sharepoint Server 2013, Microsoft Windows 7 & Windows 8, Microsoft Office 2010 & 2013, Microsoft SCCM, Internet Information Server (IIS), Active Directory, Group Policy, TCPIP, DHCP, DNS
Spyware and Virus Cleaning, Troubleshooting all PC Issues Hardware & Software, Hard Disk replacement and upgrades, Memory Upgrades, Laptop Screen replacement, PC Rebuilds ( restore or re-install Windows ), Email setup and Configuration, Wireless Configuration and coverage extension, Domain Name setup, Wireless Networks, Routers
SIMS (Installation, Troubleshooting, Patching, Upgrading ), Solus 3 Installation & Configuration, Knowledge of Promethean Interactive Whiteboard Technology, Active Inspire, Knowledge of Sahara CleverTouch Interactive TV Technology, Lynx, Wordwall, 4 Matrix, Groupcall Emerge, Groupcall Messenger, Schoolcomms, Corero Res32000, Lightspeed Web Filtering, Watchguard Firewalls, VMWare Virtualisation, Veeam Backup Solution, Symantec Backup Exec, Wasp Asset Management, Adobe CS6 Suite, eStream Video Signage, Net2 Door Access Control
Web Filtering, Lightspeed, Watchguard, Avast, Sophos Corporate Suite, Norton, McAfee , Endpoint Protection
A few of our Clients
Portslade Aldridge Community Academy
Mark Carr & Co
The Jockey Club
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